Yamá Cosméticos :: Política de Privacidade e Termos

Privacy Policy and Terms of Use

Privacy Policy


We respect the privacy of everyone who visits this site. This way, we would like to inform you on how we use your personal data. We recommend reading this privacy policy so that you can understand our approach to the use of your personal data.

When you submit your personal information, we will assume that you have authorized us – where necessary and appropriate – to disclose the information referred to in this policy.

What does this privacy policy cover?

This privacy policy is intended to inform you about the use of personal information collected during your visit to one of our sites.

This privacy policy applies to most of our sites, however, there may be times when there will be a need for a different privacy policy. Whenever Yamá Cosméticos website has a different privacy policy, we will make it clear that this policy differs from Yamá Cosméticos general privacy policy. As you navigate through Yamá Cosméticos websites, check each one’s privacy policy and do not assume that such a privacy policy applies to all our sites.

Who is responsible for the personal information collected on this site?

Your personal data is controlled essentially by Yamá Cosméticos, a company registered in Brazil, under the trade name Indústria e Comércio de Produtos de Beleza Yamá LTDA, CNPJ number 61.647.921/0003-05, and headquartered at Rodovia Raposo Tavares, km 27,5 – nº 27505, in the city of Cotia-SP, Brazil.


Most Yamá Cosméticos website is developed and directed to the adult audience. When a website of ours is targeted at a younger audience, we will obtain the consent of the parent or guardian before collecting personal information when we deem it appropriate or when such a requirement is in the applicable data protection laws and regulations (the age at which consent is given varies according to country). If you are under the age of 18 but above the age at which the consent of those responsible is mandatory in your country, review the terms of this Privacy Policy with your parents or guardians to ensure that you understand and accept them.

If it is known to us that we collect information without the consent of parents or guardians when such consent was required, we will act with the utmost speed to exclude them.

Access to some portions of Yamaha Cosméticos’s websites and/or qualifying for prizes, samples or other rewards may be limited to users over a certain age. We may use your personal information to verify your age and apply any restrictions regarding age.

Data collection Purpose

One of the purposes of our site is to inform you about who we are and what we do. We collect and use personal information (including name, address, telephone number, date of birth, and email) to best provide the services or information you require. Therefore, we use your data to:

a) respond to queries or requests sent by you;

b) process the delivery of your requests or registrations;

c) manage or otherwise fulfill the obligations arising from any agreement between us;

d) foresee and solve problems related to any goods or services provided,

e) create products or services that can meet your needs.

To optimize our services, we may need to use your personal data for direct marketing. As we respect your privacy, we will only use your personal information for this purpose when you become aware of it and, if necessary, we will ask for your consent before using it for direct marketing.

In addition, if at any time you wish to prevent the use of your information for any or all of the above purposes, please contact us as advised below. We will no longer use your information for such purposes as is reasonably possible to do so.

Personal information transfer

We may transfer your personal information to servers located outside the country where you live, to affiliates, or to trusted third parties established in other countries for processing purposes. By using Yamá Cosméticos website or by providing us with your personal information, you agree to be bound by the terms of this Privacy Policy and in accordance with applicable data protection laws and regulations.

These third parties will not use your personal information for purposes other than those we have agreed upon with them. Yamá Cosméticos asks that third parties implement adequate levels of protection to protect their personal information. We respect your personal information and, therefore, we will take steps to ensure that your privacy rights continue to be protected.

Except as provided in this privacy policy, we will not disclose personally identifiable information without your permission unless we are legally authorized or required to do so (for example, if you are required to do so on the basis of legal action or for the purpose of preventing fraud or other crimes) or if we believe such action is necessary to protect and/or defend our rights, property or personal safety and those of our users/customers or other individuals.

If you have indicated that you do not authorize the use of your information for any purpose when sending it or at a later stage, you can be certain that we will not use it.

Non-personal information collection

We may automatically collect non-personal information about you, such as the type of Internet browser you use or the site from which you are directed to ours. We can also add details that you have submitted to the site (for example, your age and the city where you live). You will not be able to be identified from this information and they will only be used to assist us in providing an effective service on the site. From time to time, we may provide this non-personal or aggregate data to third parties for use in connection with this site.

Our interaction

We are interested in your opinions and we value our clients’ and visitors’ comments, so we create bulletin boards, newsgroups, comments, e-mail, forums and/or chat rooms. If at any time this site offers any chat room, bulletin board, newsgroups etc., we may collect the personal information you disclose. This information will be used in accordance with this privacy policy. However, we will obviously not be able to control and be responsible for the use of the personal information that you make available to third parties through this site. Be careful about personal information disclosed in this way.

Keeping your data accurate

Our goal is to keep information as accurate as possible. If you want to review, change or delete the data provided, please contact us through our email atendimento@yama.com.br.

Personal data safety

Because we value your personal information, we guarantee an adequate level of protection. We therefore implement technologies and policies to protect your privacy from unauthorized access and misuse. We will adequately update these measures whenever new technology is available.

Use of Personal Information Submitted to Other Web Sites

On our websites, we may have links to other sites or you are referred to our site through a link from another site. As you may know, we cannot be held responsible for the privacy policies and practices of other sites. This content will be subject to the terms of use, additional guidelines and privacy information regarding the use of these sites.

We recommend checking the policies of each site you visit to better understand your rights and obligations, especially when submitting any type of content to third party sites. Contact the owner or operator of the site if you have any questions.

Policy of cookies

To facilitate the use of our site, we use “cookies”. Cookies are small data drives stored on your computer’s hard drive through your browser, which are required for the use of our site. We use cookies to better understand how our site is used and enable better navigation. Cookies help determine – for example – whether a page on our site has already been accessed. Cookies can also tell us if you have visited our site before or if you are a new visitor. The cookies we use do not store any personal data or otherwise collect personally identifiable information. If you do not wish to receive cookies, please configure your internet browser to delete all cookies from your hard disk, block all cookies or receive an alert before a cookie is stored.

Third Party Cookies

We use third-party suppliers for some features on our sites, for example, when you visit a page with embedded YouTube videos or links to it. These videos or links (and any other content from third-party suppliers) may contain third-party cookies. You may want to review the policies of those sites for information about using their specific cookies.

Rejecting and deleting Cookies

We will not use cookies to collect your personally identifiable information. However, if you wish to do so, you may choose to reject or block cookies set by Yamá Cosméticos or the websites of all third-party suppliers by changing your browser settings – for more details, see the “Help” Browser option. Most browsers automatically accept cookies. Therefore, if you do not want them to be used, you may need to manually delete or block them.

You can also visit www.allaboutcookies.org for details on how to delete or reject cookies and for more information about cookies in general. For information about using cookies in mobile browsers and how to reject or delete these cookies, see your device manual.

Even if you reject the use of cookies, you may visit our sites, but some functions may not work correctly.

Amendments to this policy

We may make changes to this privacy policy from time to time. If we make any substantial changes to this privacy policy and how we use your personal information, we will post those changes on this page and will do our best to notify you of any significant changes. Check our privacy policy regularly.

Data Privacy Statement for Google Analytics

This site uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies, which are text files placed on your computer, to help the site analyze how users navigate. Information generated by the cookie about your use of the website (including your anonymous IP address) will be transmitted and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your browsing the website, compiling reports and providing other services relating to website activity and Internet usage. Google may also transfer this information to third parties, where required by law, or in case third parties use the information on behalf of Google. Google will not associate your IP address with any other data maintained by the company. You may refuse to use cookies by selecting the appropriate settings in your browser, however, please note that if you do, you may not be able to use all the features of this site. By using this site, you agree to the processing of data by Google for the purposes described above. You can prevent Google from detecting a cookie that is generated by your browsing account on this website (including your IP address), as well as the processing of this data. To do this, just install this plugin in your browser: https://tools.google.com/dlpage/gaoptout?hl=en

Terms of Use

Personal Data

Please check our Privacy Policy for any questions regarding this matter.

By visiting our website, you indicate your agreement to the use of the personal and non-personal data described in this Privacy Policy. If you do not agree with any term or condition of this Privacy Policy, do not provide any personal information.

It is important that you know that by not providing personal information, you may find some restrictions on access to specific areas of the site, such as entering a contest, sending email, etc.

Terms of Use Updates

Due to technical and legal innovations, we need to rectify and/or update these conditions of use from time to time. Please always make sure to use our website for the updated version of this Privacy Policy. The most recent update is of December 2014.


This site is intended for use by residents in Brazil and is in compliance with all local laws. Your materials, including products, services and information, may not be appropriate or available in locations outside your jurisdiction. Any offers, products or services made available or communicated through this site to the extent prohibited by applicable law in the country from which you are accessing the site will be invalid.

Copyright, trademark and other intellectual property rights

All content on our site, including without limitation, texts, images, graphics and audio or video files are our property, unless explicitly stated otherwise. This copyrighted material may be used without express permission only for private, non-commercial or public use (downloads, reproductions etc.). Changes, translations or other editing or processing of the content may be made only with the prior written permission of Yamá Cosméticos.

Unauthorized or inappropriate use of any trademarks or logos of Yamá Cosméticos is prohibited. Please note that any infringement of our copyrights or any other intellectual property right may have civil or criminal consequences.

Image Authorization Term of Use

By ticking the Authorization field on the pages of the site, the user AUTHORIZES the use of his/her image and/or voice and/or biographical data and/or data in any and all material among photos, documents and other means of communication, to be used in promotional and institutional campaigns of the Indústria e Comércio de Produtos de Beleza Yamá LTDA, CNPJ number 61.647.921/0003-05, with its headquarters at Rodovia Raposo Tavares, km 27,5 – nº 27505, in the city of Cotia-SP, Brazil, are those intended for disclosure to the general public and/or only for internal use of this institution, provided that there is no distortion of its purpose. This authorization is granted free of charge, covering the use of the aforementioned image throughout the national territory and abroad, in all its modalities and without limit of time or number of uses.

Because this is the expression of the user’s will, after indicating the Authorization field, he/she declares that he/she authorizes the use described above without nothing being claimed as rights related to his/her image or any other.


All caution has been taken in compiling and validating the information contained in this site. However, we cannot assume any responsibility for its up-to date topics, accuracy, completeness or quality.

This site contains hyperlinks to websites of other providers. Yamá Cosméticos is not aware of the content of third party sites and assumes no responsibility or liability for any illegal content or other legal infractions on third party sites.

However, Yamá Cosméticos will immediately remove any link or content upon becoming aware that it violates applicable law.

This site has been developed in order to provide general information and in no way supersedes medical or professional advice. To receive such advice, contact your doctor or specialist. Yamá Cosméticos does not assume any responsibility for actions taken based on the information contained in this site.

The use of this site and data obtained therefrom are the responsibility of the user. Yamá Cosméticos does not assume any responsibility for any damages, especially in relation to files of data, hardware or software of the user, arising from such action. Liability for deliberate intent and gross negligence remains unchanged.

Closing Clause

If any provision of these terms is or becomes unlawful, invalid or unenforceable in any jurisdiction, the validity or enforceability in that jurisdiction of any other clause of these terms shall remain unchanged.

If you wish to report legal violations on our site, please do not hesitate to contact us.:

Yamá Cosméticos

Rodovia Raposo Tavares, km 27,5 – nº 27.505 – Cotia – SP – Brazil

Phone: +55 (11) 4617-9850 / E-mail: atendimento@yama.com.br